Exterior Service Technicians & Lead Technician

At First American Roofing & Siding, Inc., we understand the significance of providing peace of mind to our customers regarding their homes, businesses, or investment properties. Our Exterior Service Division is committed to delivering this peace of mind through meticulous diagnostics, repairs, and installations, all while prioritizing exceptional customer service. We’re seeking highly skilled technicians and lead technicians who share our dedication to completing work with quality, safety, and efficiency. Join us and become part of a team that’s passionate about making a difference!

Diagnostics/Repairs:

• Engage effectively with customers to identify areas of concern.
• Conduct thorough leak diagnostics on roofing, siding, soffit/fascia, and gutters.
• Document and photograph areas of concern accurately.
• Prepare estimates for necessary repairs and review them with customers for approval.
• Execute repairs safely and efficiently, ensuring proper documentation and follow-up with customers.

Work Order Completion:

• Communicate with customers in advance to review the scope of work and schedule.
• Review work order instructions and gather all necessary materials in advance.
• Complete repairs safely and efficiently, with thorough documentation and customer follow-up.

Professionalism:

• Maintain professionalism in communication and conduct with customers and colleagues.
• Document all work performed and enter relevant information into our CRM system.
• Keep workspaces and vehicles clean and well-equipped.
• Demonstrate strong judgment and decision-making skills.
• Actively participate in product, skills, and self-development trainings as assigned.

Qualifications:

• Proficiency in general carpentry skills.
• Preferred experience in roofing & siding installation.
• Experience hauling trailers is a plus.
• Availability to work 40-45 hours per week.
• Commitment to delivering quality work with attention to detail.
• Self-motivated with a strong work ethic.
• Possession of a valid driver’s license and reliable transportation.
• Enjoyment of outdoor work environments.

Why Choose First American?

• Comprehensive insurance benefits.
• Bonus incentives available.
• Generous paid time off and 9.5 paid holidays.
• Simple IRA with company match.
• Paid travel time to job sites.
• Defined career path with opportunities for advancement.
• Friendly, respectful, family-oriented work environment.
• All jobs are local, no overnight travel required.
• Diverse daily job duties provide variety and challenge.

About First American Roofing and Siding Inc:
Established in 2005, First American Roofing and Siding Inc. is proudly family and veteran-owned. We’re a trusted leader in exterior residential home remodeling in the La Crosse, WI area, guided by the core principles of honesty, integrity, and professionalism.